Privacy Policy

At Lilamar, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Shipping and billing address
Phone number
Email address

Order Information

Products purchased
Order details and transaction history
Customer service communications

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store complete payment card details on our servers.

Technical Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Website usage information through cookies or analytics tools

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders
Respond to customer inquiries
Provide customer support
Send order updates and shipping notifications
Improve our products, services, and website functionality
Prevent fraudulent transactions and unauthorized activities
Comply with legal obligations

3. Sharing Your Information

Lilamar does not sell, rent, or trade your personal information.

We may share your information only when necessary with:

Payment service providers
Shipping and delivery partners
Technical or website support providers
Legal authorities when required by law

All third parties are expected to protect your information responsibly and securely.

4. Data Retention

We retain personal information only for as long as necessary to fulfill business, legal, accounting, or operational requirements.

When information is no longer needed, it is securely deleted or anonymized.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Security of Information

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no online system can be guaranteed to be completely secure.

7. Your Rights

You may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt out of promotional communications

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. Lilamar is not responsible for the privacy practices or content of external websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Business Name: Lilamar
Website: https://lilamar.shop
Phone: +1 (661) 373-8021
Email: Support@lilamar.shop
Address: 24201 Valencia Blvd, Santa Clarita, CA 91355, USA

Customer Support Hours:
Monday – Saturday: 10:00 AM – 6:00 PM

Response Time:
Within 24 hours